LOADING . . Please wait

The Jewel Shop - Fine Quality Designer Jewellery -
Baby and Children's Jewellery
Search for

Customer Feedback and Testimonials




Feedback & Communication

Please feel free to contact us at any time for any questions, concerns or queries regarding our products, our website or any ordering and shipment details you require.
We value all communications with every individual customer and look forward to providing complete customer satisfaction using your valuable feedback, opinions and suggestions. 
We encourage all our customers to leave feedback after each transaction and will review our administrative and customer service procedures constantly with the information you provide us.

Your Customer Feedback comments can be veiwed below and will be updated regularly. If you do not want your feedback comments published on this site please notify us.

Please feel free to contact us using the contact us link or phone 0438440246 during business hours Monday – Friday between 9am – 5pm.
Our workshop is busy making beautiful jewels for our customers.
We love to hear your special stories and we love to hear where and why our jewellery is so special to you for all those wonderful occassions.
We really enjoy making jewellery knowing you will be proudly giving it as a loving gift or adore wearing it as a special treat for yourself. Creating fairytale jewels for weddings is our specialty.

Please visit and browse our Bridal Gallery to see our gorgeous brides.

Please feel free to contact us using the contact us link or phone 0438440246 (during business hours).

Customer Feedback

Hi Kath,
My parcel has just arrived and its beautiful, thank you.
Cheers, Sharon






Just a quick email to say thanks for the earrings... I was not expecting them to arrive so soon.





Kath my bracelet arrived today.

I am so happy with it it is perfect. Thank you again for getting it to me on time. I have never had such great service. Lena


Hi Kath

Received my necklace today.

Thankyou for rushing it through, it looks beautiful and I am sure she will love it.

Once again, thanks

Regards Jo


Hi Kath,

My parcel has just arrived and its beautiful, thank you.

Cheers, Sharon


Hello Kath.....We received this beautiful Tree of Life today and could not be happier.......it is just lovely!

I know it will bring great joy to Jean my mother-in-law...thank you for processing this order so quickly for us.

warm regards




Pendant arrived yesterday.

Thanks again Kath for another beautiful piece of jewellery




Received today, perfect timing, my anniversary tomorrow !!!

Love it Thank you




Hello Kath

A quick note to let you know my order arrived on Friday.

I do appreciate the extra effort you made to get it to by Friday and we’re very pleased with our purchase, our little girl will treasure it.

Thanks again, I will be definitely recommending your company.



Dear Kath,

Thank you so much for your outstanding professionalism in this matter.

I would have absolutely no hesitation in recommending you and your store to friends or family looking to buy jewellery in the styles you stock and you will be my first choice in the future.

I wish you and your business all the very best in the future.

Kindest regards Evelyn


Hi Kath

The necklace arrived today and it is beautiful. We are very happy with it.

Thank you do much




Hi Kath,

just received my bracelet this morning. O M G it's even better than I thought.

Sooo happy, worth every penny.

Will definitely buy from you again in the near future..

Thank you for everything, Ruth.


Hi Kath,

I received my bracelet yesterday

Thank you so much for quick delivery and I am so happy with bracelet, so beautiful and delicate,

I am sure my new granddaughter will cherish it as she gets older.

Thanks again and look forward to more shopping with you.



Hi Kath

How are you going?

I saw this bracelet on your Sept new arrivals.

I had to send you this pic of mine...  I love it soooo much! xxx





Dear Kath

Sincerest thank you for the sleepers and Tree of Life charms.

They are so beautiful, and they are living happily in my ears, as I write...and will stay there until I go to God !!!

I will never take them out.

They look great and I absolutely love them.

Also thank you for the canvas carry bag, which is also delightful and useful.

My senior friends will be quite envious....especially when they see your logo.

I would have no hesitation in recommending The Jewel Shop to my family and friends.

Thank you again Kath, Blessings... Helen.


Thank you for the earrings they are beautiful :)



Hi There,

I recently ordered 2 x 58mm golf bangles and just wanted to say how gorgeous they are.

My girls love them.





Hi Kath,

I just got the parcel, thank you so so very much, they are so beautiful ! and promise I will come back, you are a gem.

Thanks again

Take care



Hi would just like to say how thrilled I was with my recent purchase of circle of life personalised name pendant.

The quality was amazing, it looked beautiful with the names stamped and was presented beautifully.

It is a gift for my niece and l am sure she will treasure it.

Service and delivery was excellent.

Regards Jane



Hi Kath

I just wanted to say – my goodness…how beautiful are you???

I received my sleepers today and your gorgeous gifts.

WOW, thank you so much… I feel very special

Have a wonderful Valentines weekend

Kindest regards



Thankyou Kath,

Received my gift very quickly after order, now I've discovered your site, I believe you'll get more orders from me and I've shared your site with my friends.

Thank you so much for your prompt response and delivery.

I'll definitely be shopping with you again.

regards Peta


Hi Kath,

I recently ordered jewellery from you for my wife’s 40th birthday.

I had tight time frames and gave you about a weeks’ notice to get the job done.

I just wanted to say a big thanks for making it all happen with that time and doing such a great job on the pendant necklace.

Many Thanks,



Thank you to The Jewel Shop for another perfect piece.

Pleasure to do business with you.

Thanks Again!





I rec'd the items & found a lovely surprise in the package, thank you very much for that it is very appreciated.

I will order from you again.

Many Thanks

Donna .)


Hi Kath

Thank you so much, my granddaughter absolutely loves her snowflake earrings.

They are even more gorgeous than the photo depicts

Thanks again




I've received the item,

very happy with it thanks heaps..



Good Morning Kath,

Thank you for your prompt service.

I have received the bracelet and it is just what i wanted.

I am giving it as a christening gift.

I will shop with you again in the future.

Have a great day.

Kind Regards Melissa


THANK YOU !!!!! :-)

I purchased the Rose Gold 9mm Pearl Euroball earrings...

They are MAGNIFICENT!!!!! I cannot thank you enough!

And communication with you was excellent.

I can't wait to buy from you again,

and I am going to recommend you to everyone I know!

Thank You so much!



Hi Kath

received bracelet it is absolutely beautiful.

Thanks again for all your help.



Hi kath,

I just wanted to let you know that my mum loved her necklace very much.

Thank you for ensuring it was received on time for her birthday.




I received my order last Friday – just 4 days after I placed it.

Of course I loved it.

I was delighted more importantly so was my daughter and so did everybody else so I am sure you will get future orders.

Thankyou so much for the excellent customer service and the quality of my coin bracelet.




I just received the order I placed only a week ago.

I am blown away by the swift service, the beautiful packaging touches and moreover, the exquisite product.

Thank you so much for such impeccable service.

Will return again. Highly recommended!


Dear Kath,

I just wanted to let you know that the parcel arrived safely today.

The bracelet is perfect - I’m really happy that I purchased it.

Thanks very much for your help and for arranging for it to be made and delivered as per my requested date.

Kind Regards,




Hi Kath

I just picked the bracelet up on Friday as when it was delivered no one was home due to an unexpected early birth.

The bracelet and the charm are absolutely beautiful.

Thank you so much.

Kind Regards




Thank you so much Kath for the wonderful dog tag with the mountain top and our names on the back.

You did such a great job Im sure my husband will love it.

Will definitely recommend you to friends.


Oh Kath!!

They do look amazing!

Thank you :)



Hi Kath,

I received my granddaughters bracelet today and it is absolutely beautiful thank you so much.It was a pleasure to do business with you.

Cheers Ann


Hi Kath,

I received my order in time for my birthday and must say how very happy I am with my pendant and also the few added extras, I feel very spoilt.

Thanks Again, R'Echele


I was looking for solid white gold sleeper earrings, but couldn't find a shop nearby that stocked them so turned to the internet.

I found them available at The Jewel Shop, with free postage & even a free gift because it was during their holiday break.

I ordered 2 pairs of different sizes, one of which was discontinued so Kath contacted me and we arranged to replace that pair with another size without any further cost.

I received my earrings last week & the free gift was a pair of solid white gold studs. I'm very happy with the earrings & the service provided.




Hi Kath,

I've had a crazy Xmas, my present was under the tree and wow I loved it and still love it.

My Mum was just so wrapped and absolutely loves her birthday present.

Thank you so so very much.

X Janine


Hi Kath

I picked up the bracelet this morning from the post office.

Just wanted to thank you so much for your help, it looks absolutely beautiful.

Ive had a quick peek and will wrap it back up.

I'm sure Nat will love it, plus the earrings were a lovely bonus.

I'll come back to you next time I need anything and definitely recommend you to everyone.

Has been such a pleasure




Thank you Kath.

Received the earrings today – beautifully packaged.

I wish I had discovered you weeks ago.

Would have saved me a

lot of phone calls and shopping centre visits.

Very impressed with the speed and ease.

I needed these by Friday and was

definitely running out of hope to find any.

Will recommend The Jewel Shop highly.

Thanks again



Hi Kath,

I received the pendant today, thank you.

You did a lovely job.

I am sure my mum will love it.



Hello Kath,

Just a note to say that I have received these bangles and they are absolutely beautiful.

I appreciate the expediency in which you dealt with my initial enquiry and the then subsequent manufacture and delivery of the items.

Five stars overall - I will definitely be back and recommending you to all and sundry!!

Many thanks




It arrived this morning, thank you very much.

Your help throughout the process has been fantastic!

I don't buy these sorts of things all that often, but I'll know where to go in 5 years for our 25th wedding anniversary.




I just wanted to thank you for my pendant, it's beautiful - so much better than I expected!

And it was packaged so so well - I didn't even realise it came gift wrapped.

It was lovely like opening a gift to myself.

It's a long way ordering from uk to Australia, but I'll be ordering again soon!

Thank you!

Jodie xxxx


Hi Kath,

My parcel just arrived!

My necklace is Just divine.

It is so beautiful so much

Nicer than I even imagined.

Thank you so much.

I'm already planing my next purchase!!

Thanks again.



Hi Kath

I have just received the bangle. Its exactly what i wanted.

Thank you so much , Im very happy





I just wanted to write and say and I received my personalised circle love necklace this morning and I am so happy with it.

The quality and finish and how it arrived was well above my expectation and I will be sure to tell my friends of your website and beautifully made jewellery!

Thanks so much.




Just wanted to send you a message of huge thanks for the gorgeous jewellery I ordered

It is absolutely stunning, I am so happy with it.

The free gifts totally blew me away also, certainly wasn't expecting that. much.

I am extremely impressed by the quality of the jewellery and just love, love, love the piece we ordered.

Cannot thank you enough for the fantastic service even before I ordered when I was deciding what to have stamped on it also.

So very helpful.

You sure went above and beyond with not only the jewellery but also the service.

Thank you so very much, I will be sure to share your page with my friends on Facebook with a very complimentary message.

I will be ordering again when I need this sort of thing, sadly I don't have the finances to buy as much as I would like, but when I do I will definitely be back!

Kindest regards, and with much thanks, Sabine



I'd just like to say thank you for the quick postage and excellent communication!

I absolutely love my daughters jewelry box and will be sure to shop with you again!

Thank you kindly,





And thank you, thank you, thank you,  you've totally outdone yourself this time.

My silver baroque and amethyst bracelet and charm are to die for!!!!

And the moon shaped pearl charm... OMG!!!!

What else can I say!!!  And of course, the most amazing of the lot, my heart pearl necklace....

I can't believe you didn't keep it for yourself!!!! And so far it's not sliding sideways, so fingers crossed!!!

Take a bow Kath, you produce some amazing pieces.

Liz  :)))


Hi Kath.

Just letting you know that I received my faith, hope and charity pendant. It's beautiful.

Thank you very much for your quick response to my message. Didn't know if the parcel had been delivered elsewhere and just making sure.

I'm sure I will be dealing with you more in the near future. Rose gold is so hard to find these days. Kind regards, Meegan


I am ecstatic about the Babylinks Charm Bracelet that I received today.
I wanted something different for my first grandchild's Naming Day gift and this is just perfect.
Thank you.

I just wanted to let you know that I received my order today and I am very happy with it.
Also I appreciate the lovely wrapping and the service was great!
My son’s first holy communion is this Sunday, so we’re happy that we’ve received it in time.
Thank you,



Hi Kath,
I just wanted to drop you a note and let you know how impressed I am.
I rang you yesterday and spoke to you regarding my granddaughters confirmation gift.
I was going to order the large tree of life necklace, but on your advice went for the smaller version.
Also, I needed this by the weekend.
Nothing was a bother for you Kath, you had it in stock and told me you were packing it as we spoke and would have it in the 10.30 am mail and it would arrive today in time for the weekend.
I had my doubts!
Today, around lunchtime my package arrived.
How beautifully packaged and presented - could not resist though, had to carefully open and take a peak.
So glad of your advice, the size is perfect and the tree of life is just stunning, I am thrilled!
I will definitely be ordering of you again and telling all my friends of your website.
Thank you again,
Regards, Gail
P.S. I hope your doggie is doing well



Thanks so much Kath. 
Both pieces are just gorgeous. 
Love the 'My Family' bracelet. :)) 
So unique!!
I love the little cards and ribbon you attach to the gift bag. 
They are a really lovely touch.


I received the necklace today.
Thank u so much for rushing the order through for me.
I really appreciate it and it looks great!
Thanks again


Kath.... the bangle is gorgeous, and the perfect size for me.
And thanks for the charms as well.... very cute!
Liz  :)


Hi Kath,
I just wanted to let you know that we received your delivery in plenty of time.
It was perfect, exactly what I ordered and my daughter loved her 21st birthday gift.
Thank you very much for producing such a lovely piece of jewellery on such short notice.
Thanks again,


Dear Kath
Received my pendent today love it you did a great job.
Many thanks


Hi, We received the Jewellery.
Was a pleasure purchasing with your company.
I'm sure mum will love her present.
Thanks heaps.



Thank you our package has arrived and I am very happy with this purchase
Cheers Wendy



Sorry so slow getting to this message. 
Wanted to let you know that I received the jewellery and I absolutely love it. 
Thanks so much. 
Will be recommending you to everyone.




Just wanted to say a big thank you for our purchase. 
Not only did the items arrive in time for my daughter’s birthday but they had been wrapped so beautifully! 
The items themselves are also gorgeous. 
Thanks so much for great service, great delivery and great products!
Kind Regards



My necklace arrived…… and I love it.

Thank you so much for your wonderful service.

I’ll be more than happy to purchase with you again….but only after I’ve saved up some more!

Thanks again


Good morning,
Thank you so much for the prompt delivery on on the below order.
It arrived at my door on the day of my daughters 18th birthday
and I was pleasantly surprised at how lovely the piece was not to mention how beautiful the wrapping and packaginging was.
My daughter was very happy with her gift.
Thank you for your great service
and I have already passed on your details to my family and friends.
Kind regards



I just received my personalised 'Macie' necklace in the mail.
It's truly the most beautiful and precious piece I've ever worn.
Thank you so so much!!!! Xoxoxoxo Nat


thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
it was beautiful...
and now i want one for me....
but i have to wait.....
left your pamphlet in tea room,
cause all the staff here loved it
and i hope you get a lot of business from it...


hi Kath,
thankyou the bracelet was lovely!
kind regards


I have just received my item,
and am not only delighted with it,
but with the service you provide.
It arrived quickly,
and was so beautifully packaged and professionally presented.
It was immaculately wrapped,
and the tissue-paper detail inside was charming.
All these things make such a difference,
and I can say that I would buy from you as a matter of preference in future.
With appreciation,



Dear Kath
Just to let you know the earrings I ordered arrived today. 
I had to let you know how thrilled I was – even though I knew it what the parcel was from my order,
it was just so nice that the packaging was so lovely and the earrings are exactly what was on your site - great!!!
Many thanks  and have a nice day 


Just wanted to say thank you for the earrings. 
They are perfect, and such good quality.
Look forward to more shopping ; )


Hi Kath (& team),
I just wanted to send a thank you email! 
I received my pendant today, and it's beautiful - I absolutely love it! 
So, thank you to all involved - great product, and great service!  :)
Warm regards,


Thanks Kath, I received it and its gorgeous!
Thanks again


Thanks kath just picked it up
looks beautiful
just perfect and hearts look good 
thanks di


Hi Kath
I received my pendant today I love love love it, even more beautiful than I could have imagined!
Thank you for such a gorgeous piece of jewellery I will treasure forever.
Cheers Alison


Dear Kath & Russell,

I am pleased to leave feedback regarding the professionalism and service I received from The Jewel Shop.

Having done my research, then emailing my queries and receiving a prompt reply,  I placed my order for 1 x Sterling Silver T-Bar Fob 25mm Shield Pendant. 
I received my order promptly and to my delight beautifully presented! 
On opening I not only found my purchase securely packaged for posting but gift wrapped with such attention for detail.
I was also most pleased to find a printed sales receipt enclosed – something one finds quite rare these days unless requested when purchasing online!

As this pendant is a gift from my family, the focal point of a personally created piece, I was delighted to find the item had been polished or buffed and ready to wear unlike items I had viewed in retail outlets.

My overall experience with The Jewel Shop will certainly have me return in the future and I will promote your business to family and friends.

Thank you and may your business continue to prosper!!




I have recently received my personalised pendant
and just had to say I am absolutely thrilled with it!!
Exactly what I asked for and very good quality too.
I will defiantly recommend your site to friends and will be using it again myself ....
Thankyou Jane



Received these bracelets today.
Absolutely beautiful!
Thank you!


Just to let you know I received my order of an 'eternity bracelet' today.
The presentation/wrapping is so beautiful so I won't be opening it to have a look.
It's a Christmas present for a good friend.
Thank you so much for your prompt service and the beautiful presentation.
Regards, Dianne


Hi Cath
you guys are really the best 10 out of ten parcel has arrived before Xmas once again you have made me very happy, would like to leave some positive feed back on your web site,
Will always shop with the jewel shop.
Cheers and a very Merry Xmas and a safe and happy new year




Hi Kath,
Just to let you know the package arrived this morning and looks lovely.  Beautifully gift wrapped and ready for the Christmas Tree.
Many thanks
PS Now have you bookmarked for the future
Merry Christmas and a Happy new Year


Hi there – just received – many thanks – they are beautiful


Hi there Kath and Russell I purchased 2 sets of the little bluebird bracelets and earring sets, we have received them.
I just wanted to let you know what we think,
We received friendly service on the phone when we called to order the items, and a courteous call when the payment went through, and let us know when the items will be posted, the postage time was great nice and fast thank you, your customer service is excellent, and we would be happy to shop at the jewel shop again.
The packing is just beautiful, and impressive I can see you have gone to a lot of effort, to present your items so lovely,
I have told friends of our experience shopping at the jewelshop.com.au
Thank you for a great online shopping experience.
Have a merry Christmas and a great New Year CHEERS!!!!!!
sincerly Susan


I received my order today - a Christmas gift for my sister-in-law.
It is beautiful - thank you!
I'm very happy with the easy, prompt service I have received.
Your website provides all of the info I needed before I purchased, and the wrapping & packaging is gorgeous (I love the gift bag).
I had to unwrap the box though because I couldn't wait until Christmas day to see the finished product!! :)
thanks again!
Merry Christmas & God bless.


Sunday I ordered a pendant for my daughter for Christmas.
I was surprised it arrived so quickly today, Tuesday.
Not only the speedy delivery, but the beautiful presentation and wrapping. Thank you for a wonderful shopping experience and I will definitely be back.
Merry Christmas!
Nikki Turoczi


I placed an order with you last week and am very pleased to say that it has arrived today - extremely quick! 
I thought I would let you know that your product and the packaging/presentation of it is excellent. 
I can't wait for my daughter to open it for Christmas.
Thanks again.



I have ordered now twice from the Jewel Shop and both times the staff have been friendly, professional, helpful and the deliveries have been prompt and carefully packaged.

The necklaces themselves are unique and beautiful and the custom designs create a lovely personal touch.
The stamping is perfect, neat and classic.
And all this is made even more amazing by the great prices.

A big thank you to the Jewel Shop for making special events even more special!

Nicky, NSW


Dear Kath
Just received the pendant for Mum for Christmas and just want to say how thrilled I am!
The pendant is just gorgeous and I cant believe how quickly it arrived. 
Your packaging and presentation is also beautiful.
Thank you so much, I will definitely recommend you to my friends and family and shop again!
Kind regards Meisha



I received my necklace yesterday and wanted to let you know I absolutely love it,
it's perfect!!!
Thank you for the wonderful service :)


Hi Kath,
I have received my necklace today and it is absolutely beautiful. 
Thank you for all your time in helping me decide and please know that I will wear this piece with a lot of love & beautiful memories.
Thank you again so very much.


To Staff Jewelshop,
Thank you for your service the bracelet  is beautiful.
Merry Christmas to all Marilyn


Thank you for such speeding processing of my order.
It is beautiful and I am sure my sister will love it.
Have put your magnet on my fridge so hopefully my family will get me one too.
Thank you for a beautiful product


Dear Kath
Just to advise that my parcel has arrived safe and sound - and perfect for my needs!
How refreshing to have such rapid and helpful service, thank you.


Received parcel today thank you.
Haven't opened to admire finished product as too nicely wrapped so will wait until Christmas day.
Will let you know then. Again, thank you.



Received with thanks, its beautiful.


Hello Kath!
My parcel was delivered a few minutes ago!
As usual I am very pleased with my earrings - thank you your easy ordering and prompt service.


HI, I just wanted to provide feedback on the necklace I purchased.

It was beautiful!

Fantastic service, beautiful product, it was fast, you gave me so much confidence purchasing over the internet.
I still havent even heard back from the initial enquiry I sent out to other shops and I have your product already, exactly as I asked for it.

Even the packaging and wrapping was beautiful.
This was a shopping experiance, not just a purchase.


Hi Kath
Thank you so much for the pendant created for me in February and the remarkable speed of delivery. 
It is quite lovely and a joy to wear. 
I have had many compliments, particularly as it is 'just a little different' - definitely worth the effort of asking for something custom-made. 
There have certainly been many recommendations to check your website.
My apologies for the time it has taken to thank you, but I am grateful for your help and expertise.
Regards Helen


Hi Kath
Many many thanks for the rings!
So beautiful and very happy with the end results!! 


Hi Kath,
I received the bangle today absolutely beautiful thank you so much.
...and just wanted to say the way you package your items is a real credit to yourself,
wonderful service once again thank you and I really appreciate how fast you got it to me.
Look forward to doing more business with you in the future


Just wanted to let you know how delighted I am with my purchase and the service I recieved.
The packaging and presentation was so exceptional.
Hope you do not mind but have been passing your site information and my recommendation on to anyone who cares to listen!
Regards Christine


l just wanted to thankyou for such a beautiful neclace which l will forever treasure, it's fantastic!




Hi Kath
Just received my bracelets. 
Love them both... and thank you so much for the pendant. 
Totally unexpected!!!
Hubby and the kids are gonna spin out when they see their names on your website... and me 2!!!


When looking for someone to buy jewellery from off the inernet I knew I needed to buy from a jewler that was a member of the JAA as there are many fraudsters on the internet. 
I found the jewel shop who are not only a member of the JAA (jewellers association of Australia) but give perfect service.
They understood my need for fast delivery, as this was a birthday gift needed at the last minute. 
The gift was delivered on time and beautifully packaged. 
I have now bookmarked thier site and thier online store has become my jewellery shop on my home computer. 
Thankyou The Jewel Shop for your great service, perfect gift and constant communication.



I received the bangle today.
Thank u so much for the wonderful service/ speedy work.
Its exactly what I was looking for.
Just beautiful.


Thank you, it is beautiful



I would just like to thank you for your wonderful service and for the beautiful bracelet I ordered.
The bracelet was sent very quickly, was beautifully packaged and was exactly what I was after.
Your prices were by far better than ones I had found at the shops also.
Would definitely buy through you again.
Thank you! Erin


Hi Kath,

I just wanted to let you know that my order arrived yesterday and I can't begin to tell you how happy I am with it.
It is absolutely beautiful...so much prettier than in the web pictures...they certainly don't do it justice!
I'm sure my daughter and granddaughter will be thrilled when they see it.
Thank you so much for your speedy delivery and your wonderful website!!
Kind regards Sheryl


Hi Kath,
Thank you for all your help with purchase of pearl euroballs for gift.
Packaging was beautiful and very prompt sending thank you ! Earings looked beautiful. Very happy!! Thanks again.
Kind regards,


Hi Kath, I absolutely love the bracelet!!!
And thanks for the mouse pad.
What a great idea!
Liz    :)

Thank you so much.
My earrings just arrived and they are just what I wanted.
What a surprise to get your lovely free gift. 
Delightful and I will certainly wear these.
Rest assured that we will shop with you again and recommend you to friends and family.
Kind wishes,

I cant thank you enough! I am so happy with my necklace,I love it! super fast !

Got the pendants today.
Thank you so much!
They are lovely!

I would just like to let you know i received the necklace today and it is perfect.
Thanks so much

Thanks for the delivery of my octagonal earrings! 
I have never before had such speedy service . . . amazing that it took just 3 days from my initial order to the earrings being delivered to me.

my piece that I ordered arrived today.  
Absolutely thrilled with the result.
Thank you again.

Just a line to thank you for my pendant, 
I have already had comments of how nice it is and i've only worn it the once.  
My sister in law will no doubt make a purchase from you in the near future and hopefully some of my other family members as well.  
We all live in a small town and are limited to a certain degree when it comes to fascinating and different jewellery pieces, let alone something so nice and personal as your work.
So thankyou once again for your wonderful service and product, I love it! 
All the best,

Hi Kath
Thank you so much. 
The heart looks beautiful,  that new font really comes up great.  
Bracelet is gorgeous 2,  I just love love love amethysts and the heart looks great on it 2.

Hi Kath,
Just wanted to let you know that i love my pendant and want to thank you for your great customer service, really appreciate all your help !!!
Regards Kristie

Hi Kath,
I thought I'd give you some great feedback…… 
The bangle I purchased from you was for a baptism gift and it was so well received by the mother.  
There were also several other mum's at the occasion who were admiring the bangle, taking note of The Jewel Shop as the supplier.  
I was so happy they loved it !
Kind regards,

Hi Kath,
I am excited to say that I received the parcel with the bangle enclosed, today.  Thank you so much for your prompt turnaround.
I will be sure to refer your business on to friends and family, it's been great dealing with you.  
I'm sure the bangle will be loved, as the christening gift!
Your assistance has been very much appreciated

Thanks very much for the reply.   
The order has arrived this afternoon and I love it.   
Thanks very much for the great service, will definitely be purchasing through you guys again.

Just wanted to message you and thank you for your prompt service in getting my daughters 18th present to me.
I have opened it carefully and am thrilled to bits with it.
It is everything that I envisaged from yr web page. 
Again thank you for your fantastic service.

I have been searching for some time to find the perfect pendant to my kids names (Brooke & Alex) on it. 
I have just received it(Mother/baby child). 
I am so very pleased and proud of it, it's absolutely beautiful. 
The online transaction was easy and your communication was fantastic.
I also want to say thank you for putting it on display on your gallery. 
Your jewellery is stunning.

all arrived safe and sound and my daughter loves it!!!! thank you for all your help  

Hi Kath
Just to let you know the bracelet has arrived and I'm thrilled with it – so cute.  I'm sure the little girl will treasure it forever.
Kind regards

Dear dear Staff at The Jewel Shop, your precious package arrived safe & well Friday morning (amazing service thankyou). As has been tradition in our house over the years presents NEVER seem to make the actual gift day they should (always given early as we can't wait) so I am glad to report that I could'nt disappoint again & gave our beautiful Kristen her treasured gift that you created PLUS the special extra gift & she was so thrilled (as I was). The necklace was stunning enough but your extra special gift is truly amazing & I cannot thank you enough for your kindness. Kristen has posted pics of both on her Facebook page this evening & already there are volumes of comments.  I have been passing on your details as both gifts are stunning.  Really, saying thankyou just doesn't seem enough But THANKYOU anyway, we are very grateful, sincerely, Cheryl :-) (thankyou)

I would just like to thank you for your prompt efficient service this week. 
I ordered an anklet and money box sunday night and received them on friday,

Hi Kath,
Thank-you, thank-you, thank-you!!  My pendant arrived Thursday, I am VERY happy with it.
I appreciated your quick reply to e-mails, how fast the transaction was processed & the quality of the product.
I will definately pass your e-mail/website details onto friends wanting personalised jewellery.
It is good to see good customer service is still around.
Have a good weekend.
Kind regards,
(ordered mother/child pendant with "Riley" handstamped)

Thank you I just love the jewelery.

Just a note to thank you for my order received yesterday, I love the pendant which is a special gift for an overseas friend. 
Thank you so much

I just wanted to let you know that I received the necklace for my cousin and it is absolutely stunning.  
Thank you very much.
I went on the website to show my daughters and we noticed you have other charms too.
My eldest daughter just got her red P's licence and there is a cute licence and key charm.
I will be getting this for her shortly too, as a congrats for being successful in obtaining her licence.
Again, thank you

I have just received my purchase, beautifully wrapped and presented, great qualtiy and wonderful service
I will be recommending your company Deborah

Thank you for the prompt service and delivery of the charm.
We will use you in future.

I have received the pendant and am so very happy with it.  
Thank you for your help and prompt service as well as the delightful 'gift'.  Kath, 
I will most certainly will be recommending The Jewel Shop to my friends. 
Regards, and thanks again.  Gloria

Hi Kath
the bracelet arrived today and I have to say, as a lecturer in Graphic Design Production, your presentation is exceptionally good!  
I will definitely visit your site again when shopping for birthday gifts in the future.
thank you for your excellent service! ;–)
kind regards

Recieved the necklace last week,
Very happy with it!...thankyou! and very fast delivery.

I just want to thank you for the bluebird jewellery I purchased for my daughters.
I've never seen such an amazing range. 
I will most certainly be purchasing from you again & it was all packaged so beautifully aswell. 
Thank you so much, Mel

just wanted to say a big thank your for the necklace and pendent... i absolutely love it...
Will definately be letting my friends know about you. 
Merry xmas

Dear Kath,
Just gave Karen the pendant that you sent me today with Karen Adam Dion Brooke on it she absolutlly loves it and can't wait to put it on. Thanks and Merry Christmas

Dear Kath,
Well, it was a great success!  
Thank you so much again for your service above and beyond.  
My partner loved the daffodil & I think is wearing it even now!
Cheers and hope you have an extremely successful 2012.

I received my purchase today and wish to compliment you on your superior & flawless service!
Everything about my transaction has been beyond excellent, from purchase, to shipment to exquisite gift packaging...and the item is lovely.
Congratulations: You are a model for all on-line retailers to copy!

Thank you all at The Jewel Shop for my recent order of a pair of Bluebird of Happiness earrings.
The parcel was beautifully packaged, and wrapped, and the presentation of this item as a gift for my sister was just lovely.
My order was dispatched quickly and I am very pleased indeed.
I wish you all a very Merry Christmas and an exciting 2012.

I just wanted to say a big thankyou for my necklace, 
the way it was packaged and presented was beautiful , 
i will be sure to spread the word at mothers group and being local i am sure the girls will love it,

My 4 pair of Bluebird of Happiness earrings have arrived......so quicky....beautifully gift wrapped!
Many many thanks for your superb service.
Everything perfect.....
Many many thanks

Just wanted to let you know I have received my order and I love it! 
Thank you so much for the speedy delivery and for the pen too 
Have a great weekend.
Kind Regards,

Hi Kath,
I have received the ring & I am very happy with it & the lovely presentation.
Kind regards,

Just a quick email to thank you for your excellent customer service.  
Thank you
Regards Linda

Hi just received my order today and was so excited... ordered the Blue Bird set's and was really impressed with the quality, pricing, service and most of all your the lovely presentation of your products and lovely stress free online experience ... thankyou so much. 
My little God Daughter is going to treasure these for years to come :) 

I buy a fair few things online these and I just wanted to say that I think your website, products, customer service, prompt delivery, communication EVERYTHING was flawless. 
You have thought of every little extra thing to give the customer special service. 
I just wanted to say you have perfected this service. 
I would be happy to write something on your website for your customers to see. 
Thanks again

Thank you - fabulous jewellery box !! 
My daughter loves it and carries it around like a handbag 
Thanking you for your customer service and product. Very happy !

Thank you so very much. Your service and friendliness is impecable. Lanii

I’ve been meaning to commend you on your brilliant website, excellent service, beautiful packaging.  
What a stress-less shopping opportunity for us here in Tasmania!
Thank you so much.
The gift is for my niece’s 21st.  
Just when I was beginning to get anxious that I would not be able to obtain this particular piece of jewellery – I came across your website.
Best wishes and thank you again,

I received the bracelet i ordered today, thank you. 
I am blown away with how quickly it came and how well presented it was in the box & bag.  
Many thanks and i will be sure to tell my friends about your site.

Love the necklace, it's exactly what I wanted!!
Regards, Carole

Hi Kath
Just letting you know the bracelet and earrings have just arrived.  
I love them!  
And they match my dress perfectly!!
Thanks so much,

The necklace arrived yesterday and she loved it. 
Thank you so much for your excellent service.
Kind Regards,

The baby brooch I purchased was exactly what I wanted and the service was excellent. 
Will buy from you again.
Regards, Carole

I just wanted to say a "BIG" thank you for your professional and quick service.
The baby ID brooches arrived so promptly, beautifully packaged and in perfect condition.
Your service is A1.
Thanks again

I just wanted to send a quick email telling you how totally happy I am with my order.
I was most surprised at the beautiful gift packing and the way the whole package arrived safely.
Thanks so much for the beautiful charms, they are just beautiful. One is a present for my sister
so now I don't even have to wrap it for her. Thankyou.
I will definitely be shopping with you again.
Thankyou for your wonderful & friendly service.
It's been a pleasure.
Kindest Regards,
Susan  :)

Just wanting you let you know I recieved my charm very swiftly and was very happy with it. 
The complimentary pen was a nice touch. 
Thankyou very much. 

Hi Kath
Just wanted to personally Thank You,for all your friendly and professional advise in helping me with my Dad's Crucifix and chain,everyone one was really pleased with both items.The items arrived the next day less than 24hours from when i ordered them.
Keep up your great work and thank you very,very much.

Good morning,
I received the earrings yesterday - they are the perfect match for my harmony ball necklace.  Thanks.  Thank you for the excellent communication and service and I will definitely be shopping with you again.  I love the Pastiche range.  I will also recommend you to my family and friends.
Once again, thanks.

I have received my order and just wanted to thank you.  
This is my second order with your company and both times I have been very impressed with the service and the quality of the product.
Regards and thank you

Good Morning
This morning I received the Bluebird bracelet and musical jewellery box that I ordered from you on Monday.  I just wanted to say thank you, firstly for the beautiful bracelet and secondly for the excellent service that I received - I really appreciate both.
Kind regards

Just a short note to thank you for your prompt & reliable service. 
This was my second order in a few short weeks, the order was placed on Sunday morning & I honestly didn't expect to have it before the 24th of Dec but here it is Tuesday 1.30pm & I have my package.
Excellent service. 
Packages are well wrapped. 
So happy I found your website. 
Thanks again. 
Merry Christmas.

hi kath, 
just wanted to let you know the stuff arrived safetly and OH MY GOD i absolutely LOVE the necklace u sent me. 
im a little lost for words no1 hads ever done anything like that before its usually me sending and giving. 
your so AMAZING thank u sooo much! merry christmas to u and your family..
love light and many blessings to u

Hi Kath
Thank you very much for the way my order was handled.
I was thrilled with the charm and the way it was packed so carefully. 
And of course thanks for the pen.

Dear Kath,
Thank you for your professional service.  
I am thrilled with the bracelet and the presentation was impeccable.  
I am so impressed by your company and will endeavour to tell friends and family how fantastic your service is and my fantastic experience with The Jewel Shop.  
Thank you and Much Kind Regards,

To the staff at The Jewel Shop,
I would like to say a big thank you. 
The service from your company was absolutely amazing.
I am very very impressed. Give yourselves all a massive pat on the back.
I would also like to say that the packaging was gorgeous. 
My little girl thought it was Christmas.
Many thanks for such fantastic service.
I will make sure that I recommend your company to all my friends.
Many thanks
Heather and Paris

Dear Jewel Shop,
I have received my order and I love it.
Thanks for the fast shipping, it's really great shopping at your store.
Will surely stop by next time if I am looking for some gift.
Thanks again.

Hi Kath,
Thank you for such prompt professional service and also for the little gift, the bracelet is beautiful, very happy

I made a purchase in my sons name of a beautiful Bluebird bracelet on Monday 12/04/10 and received it on Thursday 15/04/10 
and I would just like to thank you so much for the quick attention you gave me and I am sure you give to all of your customers. 
The delivery time was amazingly fast, 
the bracelet is of beautiful quality and the presentation was absolutely gorgeous. 
You can be sure I will be making further purchases and will be recommending you to others. 
Thank you again. Denise

The flamingo charm arrived and it is just lovely. 
My husband bought it and it looked nice on the screen. 
When it arrived, so beautifully wrapped, and I opened it he was shrieking "It's gorgeous!" before I could get the box properly open!
It really is gorgeous and so are you. 
Your attention to detail, all the little touches you have included to make me feel special are much appreciated.  
Thanks again for a wonderful experience. 
It has been my pleasure to deal with you. 
Best regards,

kath hi 
i bought bracelet from you guys a few weeks ago. 
i  have been meaning to email you and say thank you so much 
u were very helpful when i rang and postage was quick too. 
thanks very much rachel 
oh and the bracelet is gorgeous

Hello Kath,
I am so happy with my purchase, items as described, super fast post and excellent communication. Thank you also for the bonus gift. 
I have saved you as one of my sellers, will be buying again.
Regards Mia

Have received silver bluebird bracelet for my granddaughter.
Thankyou it’s just beautiful and love the packaging. They are hard to find these days. I remember them when I was young and my daughter also had one.
Many thanks

Just a quick note to let you know I recieved the necklace and it is lovely,
what a beautiful gift wrap and the gift was delightful,
It is great to deal with you and your attention to detail was wonderful,
THANKYOU for fantastic service,
I have put you in my favorites, 
I will definately be back for more

Dear Kath
I have been remiss in not getting back to you sooner to say a big THANK YOU for the beautiful rose gold bracelet you made for our new little baby girl for Christmas.  
We received it on the Wednesday before Christmas and we able to get it engraved ready for Christmas morning.  
The bracelet is really beautiful and we have had so many comments on it - even from my brother (38 yrs) who I didn't think noticed such things!!
THANK YOU for your very quick and extremely professional and personal attention to our order.
Kind regards
Ps we loved the packaging/gift wrapping too!

Hi Kath, 
Just wanted to let u know that our little girls beautiful parcel arrived today. 
We are keeping it as a surprise for Xmas so I haven't opened it but just wanted to thank u very much for your prompt service.
Best regards and Merry Xmas,

HI guys
Just wanted to let you know how beautiful everything was when I received the post. 
The little bracelet will be gorgeous for my little baby girl on Christmas day and my neice will love her dragon pendant necklace. Soo pretty for a young teenager. 
The heart shaped jewellery box with ballerina on top is the perfect size for a little baby also for christmas. 
Will definitely be contaccting you in the near future for further pieces.
Have a Merry Christmas.
Kind regards

Hello Kath,
We recieved baby bracelet today "WOW INCREADABLE TIME". 
Just had to say thanks again & let you know how happy we are with your jewellery & service.. 
Beautiful, stunning, quality bracelet.. 
Just what every little princess needs!!!
Thank You, we will be back again!!
Cheers, Brooke

Thank you for such a speedy response - i received the package today and i love it; the way it is wrapped makes it seem even more precious.
Thanks again!

Thank you the items were received today - they are superb
thankyou so much for all your wonderful efforts
greatly appreciated

Dear Kath and Staff,
Received my rose gold sleepers. They are perfect. 
Thank you for your helpful and prompt service

Hi Kath,
Just to let you know the order arrived and it's all wonderful, thanks!
The bangle fits my daughter perfectly!  And thanks for the little jewellery case too.  
No doubt we'll be back for more in the future.
With thanks,

Parcel arrived first thing this morning.  
Thank you for the quick and wonderful service.
Totally impressed.
Well Done

Thank you for the awesome fast service and the lovely little ring holder purse.

Dear Kath
I have just received my parcel from you!!!!
YAY – I was getting worried because we don’t normally receive parcels this late in the day, but here it is. 
All beautifully gift wrapped. 
I’m not opening it, it’s too nice.
And with a gorgeous little gift box, which is divine!!! 
My niece is being christened on Sunday and I will be her Godmother – I received the same gift when I was christened, so it is very sentimental to me. 
Thankyou again.

To Everyone at the Jewel Shop,
I just wanted to send an email to say thankyou for your great service and speedy delivery. 
I can't remember the name of the lady I spoke to on the telephone before placing my order but she was most helpful and a pleasure to deal with. 
The Tinkerbell charm and Necklace I ordered were just perfect and beautifully presented and wrapped.
If I require any jewellery in the future I will definitely be ordering from you site and I will certainly be recommending you to others.
Thankyou once again,

Hi Kath,
Just though I would send you a quick email to say THANK YOU SO MUCH!!!! I recieved the parcel yesterday, perfectly timed for mothers day. You efforts are very much appreciated.

Hi Kath,
I received the order today – how’s that for service! 
Everything is fantastic and I’m wrapt with it all.  
Mum is over the moon with the necklace and cross for my niece; she thinks it is beautiful.
Thanks again and will most likely be in contact with you in the future (have signed up to your newsletter).

Thank you so much for the SUPER quick postage on my flower girls braclets. I love them they are great.
Thanks again, i will shop again soon
Cheers Mel

Goods received today. 
Beautiful thanks!  
Lovely packaging too!  
My girls will be delighted. 
I look forward to buying something again in the future.
Best regards,

Hi Kath,
I just realised that I didnt write to let you know that I had received the bracelets.
Sorry, things have just been so busy since my children have gone back to school.
Anyway, I did receive them  and I wanted to let you know how pleased I was with them. 
My girls couldnt be happier. 
So I just wanted to say, once again, many thanks for all of your work in getting them together for us.
Warm regards,

Hi Kath 
Many thanks items have arrived 
See you next order once again thanks

Hi Kath,
Thank you I have received the ring today I am very impressed with the presentation.
Cheers Julie

Hi Kath
Just letting you know I’ve received the bracelet today.
It’s absolutely beautiful. 
Just what we were after for our new baby girl and something she’ll be able to treasure for years to come.
Thank you so much again for all your help.

Hi Kath
Thanks so much for the beautiful anklet and the great packaging…..hope that I can stick it all back as it was. I am sure that my daughter will love it.
Thanks also for the lovely purse….a most thoughtful touch!
Wishing you all the best into Xmas and the New Year.

Dear Kath
Thank you so much for the beautiful packages 
I received today for my daughter, she was fascinated by the silk jewellry box and the presentation was delightful.  
I have recommended your shop to my mother and sister and hope to shop with you again myself.  
Much appreciated and the ear rings are so cute, perfect!!

Hi Kath,
Thank you so much for sending my order so quickly (and for the free gift).  I have just received it.
I wanted to take a few items of jewellery away with me this weekend and have found it extremely hard to find a small jewellery container for the purpose.  Most of the travel jewellery storage seems to be designed for people who want to carry a jewellery shop around with them!
Thanks once again and I'll certainly shop with you again.

Hi Kath,
I have recieved the girls silver bangles, they are just gorgeous! 
Thankyou for the fast delivery.
Many Thanks Jodi

Hi Kath,
Hopefully you remember the lovely charm  bracelet you made up last month for my daughter Elise.
It's  sterling silver with an open heart and I got you to add the charms - starfish, sweet 16, "E",etc; 
Well she has just celebrated her birthday and I just thought I'd let you know how delighted she was when she opened the box!
Thanks again...........................Maree

Hi Kath, 
Have received the heart bracelets......absolutely gorgeous and just what we had in mind. 
Thank you for your help and a great outcome.
We will certainly keep you in mind for future gifts.
Stella & Jillian

Thank you! 
My order was exactly what I had hoped it would be. 
It is beautiful, this is the first time I have ordered anything of value over the internet, 
I am absolutely thrilled. 
Thank you again

I just received your package.  
The bracelet and necklace are gorgeous!!  
Bella looks like a little princess all dressed up in her "bling".  
Although I have to say - I am going to have to hop back on the site and order the matching earrings - lol!!  
Also, I just wanted to take the time to thank you for all of your help and kindness.  
It is very rare and refreshing to find a company willing to go that bit further for their customers.  
The packaging and presentation of your goods was awsome - it was obvious the amount of time you put in to producing and distributing your products!  
I will be sure to check out your products from time to time and rave to all my friends about your web site :)
Thanks again...

Hi Kath. 
Just wanted to let you know that i received the parcel today. 
The 'spinner' charm is absolutely gorgeous - i love it and know my friend will, even though she is not a jewellery person. 
I'm sure this will convert her to one. 
Anyway, thanx again for all you help and also the special gift as well. 
I am a silver person, so i'll be in touch when it is my birthday ! .... or sooner. 
Thanx. Cheryl

Hi Kath
Thank you for the bracelet it arrived today and is gorgeous.   
I have shown the ladies at work at the hospital and they are going to go in and look at your site tomorrow.   
Once again thank you very much.

Hi Kath,
Just letting you know that my daughter loved the bluebird earrings.  She was very surprised and so pleased that I was able to get them for her.  They are very beautiful.  She also liked the dragonfly box.

Kath, I received the package this afternoon. The earrings are gorgeous. Thankyou so much for the prompt service and the great communication. I'll definitely be back and will be spreading the word. Elda

Dear Kath,
Just to let you know that your parcel arrived today & that I'm very happy with everything. Many thanks again for all your help.
All the best,

I have just received my order that I ordered less than a week ago, I am very impressed with the speed of the delivery and the quality of the jewellery. I do have two questions, do you ingrave if requested, and do you stock signet rings. Thank you and you will be receiving another order from me soon.

Hi Kath,
I collected my bangle from the post office today, it arrived safe and sound.
I love the bangle it’s exactly what I wanted, thank you very much for all of your kind assistance with my purchase.
Your prompt service and regular contact regarding my order was very much appreciated.
Thank you and kind regards,

Hi Kath,
I received the blue bird sleeper earrings yesterday as promised and had to thank you so much again.  I’m at work today, so I haven’t left feedback yet.  I’m wearing the earrings today and everyone has said they look lovely and I love them too.  It’s great that the blue birds can be removed (more for safety when sleeping I suppose) and I wondered if different add-ons can he purchased on their own (without the sleepers I mean).  I was thinking about the ladybirds for instance.  
Congratulations on your new website shop.  I’ll certainly be visiting it often.  
Once again, thank you for my purchase and the very efficient service.

i recently brought a rose gold expandable baby bangle for my daughter, i absolutely love it , it was exactly what i was looking for.  My experience in using the jewel shop has been great, great and friendly communication it was delivered  extremely quickly, once again i would just like to say thank you.

Hi Kath, I am absolutely blown away by the service you provide.I had my purchase arrive at my door within 21 hours.You were a pleasure to buy from.My mother will just love these earrings for Christmas.I can see why you have 100feedback, which you greatly deserve.I will be recommending you to all my friends.Take care and have a Happy Christmas and a wonderful New Year.

Thanks Kath for your terrific service and quick communication, it has been a pleasure dealing with you! Maryanne

I bought 2 GLORIOUS items from this seller - they arrived, GIFT BOXED and GIFT WRAPPED WITHIN 24 HOURS of my purchase!!!! Their product/s and service are second to none - I definitely recommend 'The Jewel Shop' as THE place to purchase quality jewelry at better than reasonable prices!!

hi kath, just letting you know that the earrings arrived and i am your HAPPIEST customer (sort of like your biggest fan, if you were a rock star) hahaha. all sets of earrings are beautiful and the chain ones are to die for...perfect!!! Thanks so much and no doubt i'll be back again in the near future. keep up the good work (and the rose gold supply!) and good luck with the christmas rush! annette